Master Project Specification Coursework Example | Topics and Well Written Essays - 1000 words

Master Project Specification - Coursework Example Outline of the Project Environment Most of the developing countries are in the preliminary phases of putting into operation the electronic government to get better public sector services. The same is the case with the Sultanate of Oman, has established Information Technology Authority (ITA) in 2006 in order to establish/implement the National information technology infrastructure through planning and executing IT projects. While, it must be ensured that these projects are aligned with Digital Oman Strategy and ITA Policy through close supervision of these projects. The ITA has a mandate to the people of Oman in ensuring secured information to its citizens. The Sultanate currently faces a number challenges in offering efficient and timely services. To solve this problem, the Sultanate of Oman is keen to integrate its processes in order to deliver services to its people in more efficient and effective manner. Therefore, it has been planned that the services or the business processes of the public sector organizations would be automated first before providing these services to the public. Therefore, our client ITA is initiating project titled â€Å"E-Enablement of Public Sector Organizations and Provision of Services to the People of Oman†. The E-Government initiative is an integral part of ITA’s approved ITA Policy and Digital Oman Strategy. The objectives of the E-Government Program are laid down: Increase Efficiency and Effectiveness of the Government Increase Transparency and Accountability in decision making Enhance delivery of public services to Citizens efficiently and effectively In order to achieve these objectives, this IT project has been envisaged and would be executed. The current project focuses on the above objectives in order to achieve satisfaction of public. To complement this, the current project includes the provision of enhanced IT infrastructure and support. This provision will help bringing improvements in the efficiency of pub lic sector offices. 2. Description of the Problem to be Solved and its Background: E-Government information has allowed effective communication between departments, employees and citizens coupled with better service delivery and responsiveness of governments. Nevertheless, the internet and mobile phone services have engendered a paradigm shift of how governments can deliver services effectively and efficiently. E-government and m-government services have popularized especially in the third world countries as a means of pacing up with the developed world. Various research studies have explored that how the government and the people of Sultanate of Oman have embraced e-government services.